We believe homelessness should be rare, brief, and non-recurring.

The Planning Council has the knowledge and experience to help homeless service providers maximize funding from federal, state and local governments and foundations to best meet the needs of the most vulnerable households and individuals.

What We Offer

The Planning Council brings together partners across jurisdictional boundaries to offer homeless solutions regionally.

  • Manage client-level database for 40 agencies
  • Facilitate annual federal funding of $5.9 million for 33 homeless programs
  • Coordinate local and regional planning strategies for agencies serving the homeless

Regional Task Force

The Regional Task Force chairs regional outreach initiatives that focus on housing vulnerable homeless populations such as those who are medically vulnerable, veterans, and chronically homeless individuals. The Task Force identifies local problems, researches best practices from around the country, and builds support needed to implement regional solutions. Examples of Task Force successes include:

  • Identifying the need for affordable housing with support services for those who experience homelessness and have mental or physical disabilities.   The Task Force partnered with Virginia Supportive Housing in 2006 to develop the nation’s first regionally funded Permanent Supportive Housing program, and has since facilitated the development of 320 affordable apartment units in Hampton Roads
  • Identified substance abuse among those experiencing homelessness as a major barrier to stable housing.   Partnered with The Healing Place of Wake County to replicate this best practice in Hampton Roads.
  • Partnered with the Department of Veterans Affairs and local Public Housing Authorities to provide housing vouchers for 137 of the region’s homeless veterans.

Continuum of Care Coordination

As part of the region’s Continuum of Care (CoC), The Planning Council leads local and regional homeless initiatives to promote a systematic approach for preventing and ending homelessness. Focusing on creative solutions, data driven decision making and collective impact, our Continuum of Care Team works alongside provider agencies, governmental leadership, as well as state and national advocacy groups to implement and roll out best practice programs to prevent and end homelessness.  

To secure financial resources from on an annual basis to support homeless housing and service programs, The Planning Council develops and submits the annual CoC application.

Are you a homeless solutions provider interested in becoming part of the COC?
Visit one of our local Continuum of Care websites:

Southeastern Virginia Homeless Coalition Click Here
Greater Virginia Peninsula Homelessness Consortium Click Here

HMIS Administration

Serving all of Greater Hampton Roads and Lynchburg, the Homeless Management Information System (HMIS) Administrators train, analyze and report data generated by homeless assistance providers and encourage the use of data to coordinate service provision, manage operations, and better serve clients.

Need Data?

Housing Broker Team

Housing Specialists from The Planning Council connect with landlords to build relationships to expand affordable rental opportunities for families and individuals with housing barriers.  These services include tenant education, housing inspections, and managing disputes between landlords and tenants to ensure a successful placement.

Have a property for rent?

The Planning Council Housing Broker Team seeks a long-term relationship with you.  We facilitate the rental process and work with tenants to make sure they understand their responsibilities.  That’s a win-win…we give you qualified tenants with assistance, and we help prepare tenants for residential stability. Please contact us at (757) 622-9268 to be part of our program. 

Homeless Prevention and Rapid Re-housing

For qualified households (below 30% Area Median Income), our Housing Counselors provide stabilization services, such as budgeting and financial assistance, in order to ensure people remain in their housing, or are returned to permanent housing. For more information, please contact the Regional Housing Crisis Hotline at (757) 587-4202.

Are you experiencing a housing crisis?


(757) 587-4202

Hours of Operation:
Monday-Friday 8:00 a.m. – 7:00 p.m.


The Regional Housing Crisis Hotline is the starting point for anyone who is experiencing a housing crisis throughout Greater Hampton Roads and in need of shelter, case management, and related services.

Not sure if you are experiencing a housing crisis? Ask yourself these two questions:

  • Are you living on the street or in an emergency shelter?
  • Have you received an eviction notice from your landlord?

If you answer “yes” to either of these questions, please call the Regional Housing Crisis Hotline.  Hotline staff will work to connect you to available services with local providers. An intake specialist will interview you to determine which referral makes the most sense, based on your situation and what’s available in the community.  The Hotline does not provide any direct financial assistance.

For other human service needs, please dial 2-1-1.