Are you experiencing a housing crisis?


Hours of Operation:
Monday-Friday 8:00 a.m. – 7:00 p.m.

Norfolk, Chesapeake, Western Tidewater, and Peninsula Residents
(757) 587-4202
Toll Free at (866) 750-4431

Virginia Beach Residents
Connection Point
(757) 227-5932

Portsmouth Residents
(757) 966-2107

The Housing Crisis Hotline is the region’s starting point for anyone who is experiencing a housing crisis and in need of shelter, case management, and related services.

Not sure if you are experiencing a housing crisis? Ask yourself these two questions:

  • Are you living on the street or in an emergency shelter?
  • Have you received an eviction notice from your landlord?

If you answer “yes” to either of these questions, please call the Housing Crisis Hotline.¬† Hotline staff will work to connect you to available services with local providers. An intake specialist will interview you to determine which referral makes the most sense, based on your situation and what’s available in the community.¬† The Housing Crisis Hotline does not provide any direct financial assistance.

For other service needs
Please dial 2-1-1.