CHAMPUS-Health Benefits Advisor
Building 285
Virginia Beach, VA 23460
Telephone Numbers and Contact Information
(757) 314-7129 Main, Ext. 30
(757) 314-7110 Fax
Operating Agency: Naval Medical Center Portsmouth
Agency Type: Federally Administered
Person in charge: Mary Frankenburg Health Benefits Advisor
Hours of operation: 7:30AM-3:45PM, Mon-Fri.
Fees: No fees charged.
Eligibility requirements: Any CHAMPUS eligible beneficiary or any retired/disabled Medicare eligible as well as SECNAV designers.
Intake Procedure: Walk-in basis/first come, first serve.
About the program:
Assists beneficiaries with general Tricare information, as well as the active duty dependents dental plan. Guide/Help Beni's with problem claims. An information library,
supplemental insurance information and prime applications also available. Active duty claims, both for the office of medical affairs and supplemental care, are processed as
well.