Virginia Child Abuse and Neglect Hotline

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730 East Broad Street
Richmond, VA 23219

Telephone Numbers and Contact Information
(800) 552-7096 Toll-free
(804) 692-1900 Business
(804) 786-8536 Business
(800) 828-1120 TTY
TTY

Operating Agency: Virginia Child Abuse and Neglect Hotline
Agency Type: State Administered
Person in charge: Rita L. Katzman Program Manager
Hours of operation: 24 hours a day/7 days per week.
Fees: No fees charged.
Eligibility requirements: Child must be under 18 years of age.
Intake Procedure: Telephone referral.
Area Served: State of Virginia

About the program:
Operates a statewide hotline 24 hours a day, seven days a week to receive reports of child abuse and neglect and refer these reports to the appropriate local department of social services for investigation. In addition, the hotline staff provide information and referral services to callers about prevention programs, crisis intervention services to callers, and general information about Virginia's child abuse and neglect program. Approximately 65,000 calls per year are received by the hotline. Accepts reports of suspected child abuse and neglect, accepts reports of non-caretaker child sexual assault. Provides crisis counseling by telephone and refers persons to appropriate community resource; provides general information about child abuse and neglect.